Industries / Medical
Managed IT for medical practices that need the EHR up and the auditors satisfied.
Clinicians lose patience fast when the EHR is slow or a login fails between rooms. Practice owners lose sleep over ransomware and HIPAA. Computer Plus handles both sides: dependable everyday IT and the safeguards that protect patient data. Trusted by a medical practice for 15 years.
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What is different
Patient data raises the stakes
Most practices now run a cloud EHR, which moves the server risk to the vendor but leaves accounts, devices, email and the office network with you. Stolen credentials and phishing are the common way in, and a locked-out front desk means patients wait.
We focus on the controls that matter for a practice: MFA on the EHR and email, encrypted laptops, quick and verified account changes when staff come and go, segmented networks for medical devices and guests, and backups that are tested. The documentation is built as we go, not rushed before an audit.
What we run
The systems, and how we look after them
| Area | What we do |
|---|---|
| EHR and portals | User provisioning and removal, MFA, workstation setup and vendor coordination |
| Exam rooms | Shared workstations with fast sign-in, printers, scanners and label printers |
| Medical devices | Network segmentation and inventory for connected devices |
| Encrypted email options and phishing protection for Microsoft 365 or Google Workspace | |
| HIPAA | Access reviews, audit logging, device encryption and safeguard documentation |
| Continuity | Downtime procedures for the EHR, tested backups and an incident plan |
Recommended plan
Regulated Office
Medical practices usually fit Regulated Office so the HIPAA documentation is part of the service rather than a yearly scramble.
FAQ
Frequently asked questions
Do you sign a business associate agreement?
Where our work involves access to protected health information, a business associate agreement is part of the engagement.
Our EHR is in the cloud. What is left to protect?
Accounts, the devices staff use, email, the office network and your own documents. Those are where most incidents begin.
Can you support multiple clinics?
Yes. Most of our work is remote, and multi-site practices get consistent setups and one ticket queue.
What about the proposed HIPAA Security Rule update?
HHS proposed changes in January 2025. We track the rulemaking and build to the current rule while preparing for likely requirements such as asset inventories and MFA.
Next step
Book an IT assessment
Tell us your number of providers, staff and locations and which EHR you use. We reply within one business day.